DIF MAY MAKE CHANGES TO THE WEBSITE, INFORMATION, DOCUMENTS, PRICES, TECHNICAL SPECIFICATIONS, SERVICE OFFERINGS AND ANY OTHER INFORMATION AND MATERIALS ON THE WEBSITE AT ANY TIME AND WITHOUT NOTICE.
COPYRIGHT NOTICE: Copyright © 2004–2005 Digital Imaging Firm and Digital Imaging, 1 Federal Street, Building 101 R, Springfield, MA 01102, USA. All Rights Reserved. Use, duplication, or disclosure by the United States Government is subject to the restrictions set forth in DFARS 252.227-7013(c)(1)(ii) and FAR 52.227-19.
Any information Digital Imaging Firm collects from order processing or from any inquiries is not shared with any other company. Your information is only used for contact, billing, and shipping purposes.
All clients are billed on the Monday following the week of order completion using their credit card on file.
Digital Imaging Firm reserves the right to use any images retouched as promotional items, without the consent of the photographer.
Digital Imaging Firm promises that all orders containing a maximum of 250 images received within 1 business day and will be finished within 2 business days. All orders placed before 1:00 pm EST will be considered ordered that business day. An order placed after 1:00 pm EST will be considered placed the following business day.
FTP delivery is considered instant and is logged within our servers. We do not notify that orders are delivered unless requested to do so.
Digital Imaging Firm maintains a 100% 2 business day guarantee on Basic Retouching services.
Email is not considered infallible, Digital Imaging Firm attaches delivery verifications on all email and recommend to all clients to do the same to maintain a reasonable accountability.
Monday to Friday 8:30 am to 4:30pm EST.
It is the client’s responsibility to maintain a copy of the original computer files, artwork and transparencies. Digital Imaging Firm is not responsible for accidental loss or damage to media supplied by the client or for errors on supplied artwork furnished by the client. Until Digital Imaging Firm can evaluate digital input, no claims or promises are made about our ability to work with jobs submitted in digital format, and no liability is assumed for problems that may arise. Any additional translating, editing, or programming needed to utilize client-supplied files will be charged at our current rates. Digital Imaging Firm does archive an original copy and a finished copy of any files.
All prices are in US Dollars. Digital Imaging Firm reserves the right to change pricing at any time. Current clients will receive full notification of such changes, and will not be held liable for said increases without approval.
Any and all promotions are time sensitive, all files must be received by said dates of promotion.